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You said, we did: Home

We did

Responding to the student voice...

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You Said: that you wanted flexibility in accessing support from Learning Development and Academic Librarians

We have: offered bespoke support and advice, online tutorials via Collaborate and drop ins at St George’s Avenue

 

You Said: that you wanted microwaves for student use

We have: installed them at points across the campus

 

You Said: that you wanted improved WiFi

We have: extended and improved WiFi across the campus including the Halls and introduced a dedicated gaming network

 

You Said: that the security gates were too loud

We have: turned the alarms down

 

You Said: that you wanted bookable group study rooms

We have: enabled booking of rooms in the Learning Hub via the Student Portal. More information is available here.

 

You Said: that you wanted cheaper foods in the catering outlets

We have: introduced a revised, cheaper menu in the Waterside Bar and Restaurant

 

You Said: that you wanted to park at Waterside at the weekend

We have: introduced student parking in Car Park 1 at the weekends from February

 

You Said: that you wanted extended opening hours

We have: opened the Creative Hub until 12.00. The Learning Hub is already open 24/7 365 days a year

 

You Said: that you wanted more video content on the Skills Hub

We have: reviewed and enhanced all of our video content- see the Skills Hub

 

You Said: you wanted more e-books

We will: always buy an online version of every item on an online reading list as long as it is available in an accessible and appropriate format

 

You Said: you still value print

We aim: to provide a balanced collection and will always buy print where print is the most appropriate medium

 

You Said: that many of the links on NELSON were broken or don’t take you to the full text

We aim: to fix every broken link quickly or link to the full text, but sometimes we don’t know of the problem. Please always report broken links as soon as you come across them. You can do this by clicking on the red report button that appears when you try to open a broken one

 

You Said: that sometimes the books that you need are not in the library

We aim: to provide every book that you need so please do tell us if something is missing from the collection by using the 'Suggest A Purchase' button or emailing us at libraryhelp@northampton.ac.uk

 

Send your comments to libraryfeedback@northampton.ac.uk

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