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We did

Responding to the student voice...

 

 “It’s difficult to find a seat in the library.”

We have added more seats to group and silent areas across both libraries.

“Avenue library should be open for longer.”

Avenue will be open until midnight every day during term – an extra 21 hours per week.

“We want more opportunities to get help, especially when not on campus.”

We have added extra resources to the Skills Hub, offer Skype tutorials from Learning Development and have added FAQs and a live chat facility to our web pages.

“We want more IT support.”

Lynda.com is now available for students with its video support for a huge range of software.

“We need more resources in the library, especially e-books.”

We have purchased a number of e-book ‘bundles’, including 135,000 on Academic Complete, and we have also released a further 100,000 for you to select via demand-driven acquisition. All these titles are free for you to access via Nelson.

“There are too many out of date books.”

We have been working with academics to review our book stock but most of our collection is now online. Always check NELSON for your books as well as journals.

“NILE can be confusing and inconsistent across modules.”

Templates have been updated and standardised for 2017/18. Our Learning Technology team have worked closely with lecturers to improve your experience of NILE.

"The environment needs a bit more care."

We have cleaned the carpets and chairs and checked that all of our plug sockets are working.

 

Send your comments to libraryfeedback@northampton.ac.uk