The University of Northampton understand that this is an unsettling time for students and there is a range of support available to you. There are lots of ways to access this support for your studies and also your wellbeing. There is also a list of support that Library and Learning Services (LLS) and other University teams can offer available. If you need academic or any other kind of support please do get in touch as soon as you can, we are all here to help you.
Please do not visit Waterside Campus unless you have been advised by the University of Northampton to do so.
As the situation evolves, we will continue to update the Library and Learning Services website with details of any changes to library services and support. You can also use Ask Us to locate all our FAQs. If you can't find an answer to your question, you can submit your question via Ask Us and we can add it the FAQs.
Our Learning Development, Academic Librarian, Learning Technology and Research Support teams are all working remotely and are still happy to support you with your studies.There are a range of ways to contact us. If you are not sure who you need to speak to, email us at email@example.com or use our web enquiry form. It is really helpful if you include your full name and student number when you contact us.
Library and Learning Services are running a click and collect book service for staff and students only. Please use this web form to request physical books where an e-copy is not available on NELSON. The form contains details on how to request and collect items.
If you currently have items on loans from us you are able to return them at any time by using the secure drop box in the Visitor Centre. The Visitor Centre can be found next to the McColls shop.
More information about this and other Library and Learning Services teams and resources can be found on our Frequently Asked Questions site, Ask Us.
The Academic Librarian and Learning Development teams are providing online tutorials and an online drop-in service. Our SkillsHub content is also available. Please see our our website for more information. Alternatively, if you have any questions you can contact us by emailing firstname.lastname@example.org or email@example.com
All online content on NELSON and the A-Z List of Databases will continue to be accessible.The Skills Hub also has lots of tools, information and guidance that will help you with your studies.There are also thousands of courses and short videos on LinkedIn Learning, just log in with your student number and University password. All of these resources are free for staff and students of University of Northampton.
If there is a key text you need to complete your studies, but it is only available as a printed book, please contact firstname.lastname@example.org. Let us know:
Library staff will look to see if the book is available for purchase as an e-book, if we can obtain extracts or if the title has been released temporarily for free by the publisher in response to COVID-19/Coronavirus. Please note, there may be instances where a digital version of the text has not been made available to libraries.
Library and Learning Services are running a click and collect book service for staff and students only. Please use this web form to request physical books where an e-copy is not available NELSON. The form contains details on how to request and collect items.
Due to the current COVID-19/ Coronavirus situation, we may take longer responding to requests than normal as we are operating many of our services remotely.
For those students and staff who have interlibrary loans or print books out on loan, we are automatically extending all due dates, and will continue to do so until further notice. We understand that you can not return items and there will be no consequences.
If you need to return your loans you can place them in the secure book drop bin in the Visitor Centre (next door to McColl’s)
Do not worry as all loans have had their return date extended until 30th September and this will be reviewed as required until the Learning Hub is open to everyone again.
Aspire Online Reading Lists will continue to be available, supported by the Reading List Team and Digitisation Service, who will be working remotely to purchase resources for your programmes. Please be aware that staff availability may be reduced and therefore, we may take longer in responding to you than normal.
Interlibrary Loans are running a reduced service, but we can still currently obtain some journal articles and book chapters. This is because the British Library are only able to loan material that they have previously digitised and so already hold digitally. For entire book requests, users can contact email@example.com and we will look to see if we can purchase the content as an e-book. Please be aware that staff availability may be reduced and therefore, we may take longer in responding to you than normal.
Along with other universities, we will not be processing any new SCONUL Access applications and we will not be accepting SCONUL Access or associate member visitors, until further notice.
During March - June 2020, many content providers released some of their content for free to support students and universities during the COVID-19 lockdown period. This content was released on NELSON, listed on our Free Resources COVID-19 Response web pages, and where relevant, added to reading lists. Many of these free content offers have now come to an end and we are working with specialist providers to see if we can license the content long term. Content from Kortext (see details below) will be available until 31st July 2020.
The Kortext platform is hosting some e-textbooks from major publishers, such as Pearson, to support specific modules and links to these texts have been put within online module reading lists. Login is via University login, but on first use students will need to create a Kortext account using your University email address
You may also hear that a number of HE organisations, including SCONUL, JISC and UUK/GuildHE Copyright Negotiating and Advisory Committee (CNAC), are in discussion with publishers about permitting additional copying under the CLA HE Licence. This is ongoing and library staff will be monitoring developments to ensure we can maximise content to staff and students.
The Research support staff will be working remotely and continue to provide assistance for our staff and doctoral students, including but not limited to referencing, open access, research data management plans, ethics and copyright.
The Learntech team are continuing to provide online support. Staff should contact their Learning Technologist if allocated. Students and staff without an allocated Learning Technologist should email firstname.lastname@example.org. All Learntech guidance will be provided on our support pages for staff and support pages for students. If you need general online training then you can use the FREE and excellent GCF online resources and LinkedIn for Learning
Please visit our Contacts page for a list of team and key contacts details. Please be aware that staff availability may be reduced and therefore, we may take longer in responding to you than normal.