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Learning Technology Team

NILE Help, Support & Training

Information for Staff

How are the University of Northampton’s UK and international partners supported in their use of NILE?

In order to use NILE, the University of Northampton’s UK and international partners will need to nominate one or more NILE champions. NILE champions will be people employed by the partner institution; they will need to have good digital skills, will need to be given sufficient time to attend NILE training events, to familiarise themselves with NILE, and to support the staff and students at their institution to use NILE.

The University of Northampton’s Learning Technology Team will train and support NILE champions to develop their knowledge and skills of NILE, so that the NILE champions can provide the necessary support to the staff and students at their institutions. Training for NILE champions will normally be conducted online, but can be carried out in person at the University of Northampton’s Waterside Campus. In person training of NILE champions at a partner institution’s premises is not possible.

At partner institutions, issues and problems from both staff and students with NILE should always be directed to the partner institution’s NILE champion(s) in the first instance. Where a NILE champion cannot resolve the issue, the NILE champion may refer the problem to the learning technologist at the University of Northampton who support them.

Who is my NILE champion?

If you work at a partner organisation you can find our who your NILE champion is by contacting the Academic Partnerships Office at: academic.partnerships@northampton.ac.uk

Should you require urgent assistance with NILE, please contact the LearnTech Support Helpdesk via the online contact form