This depends on whether you are using our systems (Library, NILE or attending training, our tutorials or drop in services) as explained below:
The library manages library interactions through the Sierra library system from Innovative Interfaces, resource discovery via Primo from Ex Libris and reading lists through Talis Aspire. These are subject to the code of conduct for staff and/ or students. In using any of these tools, there will be some data which is stored and used depending on the service being accessed. A list is provided below of the key tools with links to each of their specific privacy policies:
It is in the University’s and your legitimate interest to use databases provided by 3rd parties. However, please be aware that if you choose to use the added functionality of external sites, for example to create personalised lists of resources, they will have different privacy notices. The University strongly advises that you read any privacy notice from such 3rd parties before engaging with their services.
We use electronic forms to gather personal information for purposes directly related to a service for example, requesting Inter-Library loan. Email enquiries to general LLS email addresses or individual members of staff may also include personal information. The information collected will only be used in relation to that service or purpose for which it was given.
The data we use to populate the LLS Booking System is copied from the University of Northampton Student Record System. This information is subject to the code of conduct for staff to ensure the proper use of this information.
What we do and the legal basis:
Deliver our contract to provide training to you- Article 6(1)(b) – this is necessary for the performance of our contract with you/. Without it we will not be able to process your request for support. Article 6(1)(e) – this is necessary for our legitimate interests.
Deliver our contract to provide academic support to you- Article 6(1)(e) – this is necessary for our legitimate interests. Contact you with regard to any matter arising from your booking or attendance at your tutorial/ drop-in session e.g. cancelled sessions etc. Article 6(1)(e) – this is necessary for our legitimate interests.
Occasionally your tutor / The University may request details of your attendance- Article 6(1)(b) – this is necessary for the performance of our contract with you. Article 6(1)(e) – this is also necessary for our legitimate interests.
We do not disclose your booking/course data to any other parties without your written consent.
Where you require us to make Reasonable Adjustments to enable you to attend a session or sit an exam, we may require further information from you. If this includes information about your physical or mental health, such information (being sensitive personal data (Special Categories Data)), will only be used by us, with your explicit consent, to assess your eligibility for Reasonable Adjustments. We will not share or disclose it to others. The legal basis upon which we do this is set out in Article 9(2)(a) of GDPR (explicit consent). You can withdraw your consent at any time by contacting us. Please note that we may not be able to process your request for Reasonable Adjustments if you do this.
We are committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.
You are in complete control. You can object or withdraw your consent to the use of your personal data at any time. Though in some cases we may not be able to provide your requested service (e.g. as a student or member of staff) where the information processing is an integral part of the service. We will tell you if this is likely to be the case.
Subject to some legal exemptions, you have the right to:
request a copy of the personal information The University of Northampton holds about you;
to have any inaccuracies corrected;
to have your personal data erased;
to place a restriction on our processing of your data;
to object to processing; and
to request your data to be ported (data portability).
To learn more about these rights please see the ICO website.
Please address any such requests to the University of Northampton Data Protection Officer by contacting email@example.com
If you are dissatisfied with the way LearnTech processes your personal data you should formally raise such complaints with the University Data Protection Officer (DPO).
If you are still dissatisfied after the DPO has investigated you can raise a complaint with the Information Commissioner's Office
Information Commissioner's Office
Telephone: 0303 123 1113 (local rate) or 01625 545 745
Fax: 01625 524 510
We do not transfer or process data outside the European Economic Area unless we have your specific consent or where the nature of the processing requires it (for example, because you have chosen to use an email or other communications service which routes data outside the EEA).