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Learning Technology Team

NILE Design, Analytics, AI, and More

Information for Staff

NILE design standards, expectations, and guidance for an excellent student experience


Contents

Section A: NILE Design Standards

• Purpose
• NILE design standards
• Availability of NILE courses
Availability of course content in NILE courses
Availability of student assessments, grades and feedback in NILE
• Accessibility of content in NILE courses

Section B: Design standards for Ultra courses

• Ultra courses: Minimum standards and guidance for NILE module-level Ultra courses
Ultra courses: Minimum standards and guidance for NILE programme-level Ultra courses
Ultra courses: Additional information about the tools available in all Ultra courses

Section C: Standards and expectations for Ultra courses

• Minimum standards for layout and format in NILE courses
• ABL expectations for all NILE courses


Notable changes and updates to the NILE design standards

• 2025: The standards were updated to reflect the addition of the 'My course reps' item in programme-level NILE courses, the placement of the 'Help and support for UON students' item in module and programme-level NILE courses, and the 'Submission and feedback guidance' document in module-level NILE courses.

• 2024: Updates to the standards were approved by the Academic Quality & Standards Committee to take account of guidance issued to UK HEIs by the Office for Students. This resulted in the addition of the following items to section A: 'Availability of course content in NILE courses', and; 'Availability of student assessment, grades and feedback in NILE'. Additionally, references to Original courses were removed as all NILE courses were now Ultra courses.

• 2021: The standards were updated to include new standards for Ultra courses, and were approved by the Student Support Forum.

• 2019: The standards were revised and section C added, 'Standards and expectations for Ultra courses'. These changes were approved by the Student Experience Committee.

NILE design standards, expectations, and guidance for an excellent student experience


Section A: NILE Design Standards

• Purpose

The purpose of this guide is to set out and clarify the minimum standards expected of NILE module and programme courses. The standards are intended to support and guide staff in their use of NILE, and to help make best use of the templates that are created for all NILE module and programme courses each year.

In addition to the guidance provided in this document, advice, guidance and training to meet the required standards is provided by the Learning Technology Team. Staff are encouraged to meet with their learning technologist, who can provide training on all aspects of NILE, and who offer Ultra Course Development Workshops to assist in the creation of excellent Ultra courses.

Staff new to Ultra may like to view the University's demonstration Ultra course, CRIT101: Critical Thinking - A Practical Introduction, which can be found under the Organisations tab in NILE, and which offers a practical example of a well-designed Ultra course.

Staff are also encouraged to view the guide, 'Getting your NILE course set up and ready for teaching' for more details about setting up NILE courses.

• NILE design standards

The core NILE design standards have been split into ‘required’ and ‘recommended’. Required items should be present in all NILE courses; recommended standards are additions that may add extra value to the student experience and further enhance the course. These standards have been developed and refined in response to student feedback and in consultation with students and staff. In addition, the standards are in accordance with the principles and practices of active, blended learning, and adherence to them will help to ensure a consistent student user experience in NILE.

• Availability of NILE courses

It is expected that students will have access to all of their NILE courses, including all of the teaching and learning materials and activities, and their assignments, grades and feedback, for the current and the two previous academic years. Therefore, NILE courses should not be made unavailable to students at the end of each academic year.

• Availability of course content in NILE courses

In order to comply with the Office for Students (OfS) regulations regarding the retention of course content, all key course content must be uploaded/added directly to NILE courses, and external links to key course content held outside of NILE (including in staff members' UON OneDrive folders) should not be used. Key course content would typically include the following: 

  • The module handbook; 
  • Assessment briefs and assessment guidance; 
  • Core teaching and learning content. 

It is appreciated that staff may retain a master copy of a file in their own personal areas but this should not be the file that is linked from NILE.

Supplementary content in the form of external links, and links to student activities, etc., may be included in NILE courses, but as a minimum it should be possible for a reviewer to understand the scope, aims, objectives, and learning outcomes of the course, what and how students were taught (including being able to view the core teaching and learning materials that were provided to students), and how students were assessed, even if none of the external links in the NILE course are operational. Links to NILE tools (e.g., Kaltura media, Padlets, Xerte and H5P content) can be used as much as needed, as these are not treated as external links and will be included in NILE course archives.

• Availability of student assessments, grades and feedback in NILE

In order to comply with the Office for Students (OfS) regulations regarding the retention of student assessments, grades, and feedback, all grades and feedback should be provided to students in NILE. Where the actual item for assessment is not a digital artefact that is able to be submitted to NILE, staff will need to set up a submission point in NILE and ask students to submit a record of the assessed item in a different format (this is referred to by the OfS as 'an appropriate record for retention'). Where students are asked to submit appropriate records for retention, these should be sufficiently informative for a reviewer to be able to get a good understanding of what was assessed. Examples of appropriate records for retention could include: video recordings of performances or presentations; audio recordings or transcripts of vivas; screencapture recordings of websites or other online/digital artefacts; photographs of artworks, sculptures, and other 2D and 3D physical artefacts. If a member of staff creates the records for retention themselves (e.g., if a staff member films a group performance), these records should be available in the NILE course, usually in the 'Grading, feedback, and verification' folder, clearly labelled so that reviewers can see which students and assessments they relate to. Records for retention submitted by students and staff should be items which are uploaded to NILE, not external links to material held outside of NILE. 

• Accessibility of course content in NILE courses

All content available to students in NILE courses must meet the 2018 Accessibility Regulations.

Ally is enabled on all courses and should be used for accessibility checking.

For more information about how to ensure that NILE courses are as accessible as possible, please see the Learning Technology Team's Accessibility and NILE guide.

Section B: Design standards for Ultra courses

• Ultra courses: Minimum standards and guidance for NILE module-level Ultra courses

Table: Minimum standards and guidance for NILE module-level Ultra courses
Course Content items Further information
About this module

Item description visible to students and staff:
“Welcome to your module. In here you will find important information about your module, including the module guide, contact details for your lecturers, the module reading list, and more information about the help and support available to UON students.”

Required
The 'About this module' item should remain as the first item in the course content area of the course. The item name, 'About this module', and item description should not be deleted or modified.

The ‘About this module’ section should contain the following items:

  • a written and/or video welcome to the module;
  • the module guide;
  • details of how to contact staff teaching on the module;
  • the reading list for the module (the reading list link for the module is automatically added to NILE courses and automatically links to the correct reading list);
  • Help and support for UON students (from 25/26 onward this guide is automatically added to NILE courses and is updated and maintained centrally. The guide should not be deleted or made unavailable to students.).

Recommended
Staff may like to include a ‘Module FAQs’ discussion. By encouraging students to post general or frequently asked questions, staff may be able to avoid the use of email to answer the same questions multiple times. Alternatively, staff may like to include a pre-written list of module FAQs.

To note
The reading list link and help and support for UON students guide are only added to module-level NILE courses delivered by UON and do not appear in NILE courses delivered by partners. Additionally, the item description for NILE courses delivered by partners is slightly different and reads as follows: "Welcome to your module. In here you will find important information about your module, including the module guide, contact details for your lecturers, and the module reading list."

Assessment and submission

Item description visible to students and staff:
“In here you will find the submission points for your module assessments, along with information related to the assessments for this module (e.g., assessment briefs, submission instructions, and deadlines).”

Required
The 'Assessment and submission' item should remain as the second item in the course content area of the course. The item name, 'Assessment and submission', and item description should not be deleted or modified.

The ‘Assessment and submission’ section should contain the following items:

  • assessment brief(s), including information on acceptable file formats for submission, word count (or equivalent), assessment weighting, and which learning outcomes are being assessed;
  • assessment submission and feedback dates, including re-sit dates;
  • assessment arrangements for students with additional needs;
  • assessment criteria, including a copy of, or link to, any assessment rubric (or similar) being used;
  • any assessment-specific materials;
  • guidance about the process by which the assessment item(s) should be submitted;
  • the assessment submission point(s).

Additionally, the following items are provided by default:

  • Submission and feedback guidance (from 25/26 onward this guidance document is automatically added to NILE courses and is updated and maintained centrally. The document should not be deleted or made unavailable to students).
  • Assignment submission guide (this link takes students to the Learning Technology Team's assignment submission guide).

Recommended
Staff may like to add a video introduction to assessments in addition to the formal assessment brief. Staff may also like to set up an assessment FAQs discussion, or may prefer to include a pre-written list of assessment FAQs. Staff may like to make use of sub-folders where there are multiple assessment items.

Grading, feedback, and verification
[Hidden]

Item description visible to staff:
“This folder contains information for staff and external examiners about the grading, feedback and verification processes carried out for this module’s assessments. This folder and all items within it must always remain hidden from students.”

Required
The 'Grading, feedback, and verification' item should remain as the third item in the course content area of the course, and must always remain hidden from students. The item name, 'Grading, feedback, and verification', and item description should not be deleted or modified.

Staff should use this area of their Ultra course to store materials relating to the grading, feedback and verification process, including internal moderation records, and any materials for the External Examiner.

GDPR information to note
This area is hidden from students and must always remain so, as should all items stored within this area. Should items stored in this area of the module be made available to students, it may constitute a data breach and will need to be reported to the University’s Data Protection Office for further investigation.

Teaching and learning content and activities

Required
The teaching and learning content and activities should be placed in the course content area of the Ultra course, after the ‘About this module’, ‘Assessment and submission’, and the (hidden from students) ‘Grading, feedback and verification’ areas.

Use of top-level learning modules and folders (structured, for example, week-by-week or thematically) will be necessary to create a logical layout for students to be able to find materials, as this will be the area where students will spend most of their time.

Recommended
Use of learning modules is recommended for top-level course content items. Rather than displaying all course content at once, staff may like to use release conditions to automatically release course content. Alternatively, staff may prefer to manually hide course content at the start of the module, and release content each week.


• Ultra courses: Minimum standards and guidance for NILE programme-level Ultra courses

Table: Minimum standards and guidance for NILE programme-level Ultra courses
Course Content items Further information
My programme

Item description visible to students and staff:
“Welcome to your programme. In here you will find important information about your programme, including contact details for your programme leader.”

Required
The 'My programme' item should remain as the first item in the course content area of the course. The item name, 'My programme', and item description should not be deleted or modified.

The ‘My programme’ section should contain the following items as appropriate:

  • a written and/or video welcome to the programme;
  • the programme guide;
  • details of how to contact key programme staff.
  • Help and support for UON students (from 25/26 onward this guide is automatically added to NILE courses and is updated and maintained centrally. The guide should not be deleted or made unavailable to students.).

Recommended
Staff may like to promote the MyEngagement tool to students in their programme-level NILE course, so that students can find out who their personal tutor is, and can track their engagement with their studies. 
As the programme-level NILE course contains all students on all years of the programme, staff may like to make use of the groups tool to organise their programme-level NILE course (e.g., by creating groups for first, second, and third year students). While annoucements will be sent to all students, use of groups can allow messages to be sent to just one group of students, and can allow content items in the NILE course to be made available to specific groups, rather than to all students.
Staff may also like to include a ‘Programme FAQs’ discussion. By encouraging students to post general or frequently asked questions, staff may be able to avoid the use of email to answer the same questions multiple times. Alternatively, staff may like to include a pre-written list of programme FAQs.

My course reps

Item description visible to students and staff:
"In here you will find information about who your course reps are and how to contact them. Also included here may be minutes of meetings and other information from or about your course reps."

Required
The My course reps' item should remain as the second item in the course content area of the course. The item name, 'My course reps', and item description should not be deleted or modified.

The ‘My course reps’ section should contain the following items as appropriate:

  • information for students about who their course reps are and how to contact them;
  • minutes of Student Voice meetings.
Programme content and activities

Required
Other information, content and activities relating to the programme can be placed in the course content area of the Ultra course, after the ‘My programme’ and 'My course reps' items.

Use of top-level learning modules and folders will be necessary to create a logical layout for students to be able to find materials.

Recommended
Use of learning modules is recommended for top-level course content items. Rather than displaying all course content at once, staff may like to use release conditions to automatically release course content. Alternatively, staff may prefer to manually hide course content at the start of the module, and release content each week.


• Ultra courses: Additional information about the tools available in all Ultra courses

Table: Additional information about the tools available in all Ultra courses (Course Settings menu items)
Course Settings Further information
Course Access

Visible to staff only. Staff can use this tool to set the course availability. By default, courses are closed (i.e., they can be seen by students under 'Courses' in the main NILE menu, but can not be accessed by students). Courses should be set to ‘open’ prior to teaching so students can access them. Once finished, staff may set the course to ‘completed’, which allows students to access the course content but not participate (e.g., contribute to discussion board and journals) in the course.

More information about how to make NILE courses available to students is available from: Learning Technology Team - How do I make my NILE course available to my students?

Table: Additional information about the tools available in all Ultra courses (Details & Actions menu items)
Details & Actions menu items Further information
Class register Staff can view who is enrolled on their course and can see additional details such as student ID numbers and email addresses. Students can view who is enrolled on their course, and can see profile pictures, pronouns, and pronunciations if these have been added, but cannot see other students’ ID numbers, or email addresses. 
Course image Staff can use this tool to add a banner image to their course. The image should be at least 1200 x 240 pixels.
Class Collaborate

Staff can use Class Collaborate to set up, run, and manage synchronous online classroom sessions, meetings, tutorials, etc. Students use this tool to join these sessions, and access session recordings.

Recommended
Where Collaborate is used, in advance of their first session it is useful to provide students with clear instructions about how to find the session, and the need to access Collaborate via an up-to-date browser with a good Internet connection. At the start of their first session, it is worthwhile spending time with students explaining the functionality of Collaborate, including how to participate in the chat, draw on whiteboards, take part in polls, etc.

Staff using a virtual classroom for the first time are advised to meet with their learning technologist, to find out how to use and get the best from virtual classrooms.

Books and Tools

Staff can use this tool to add content from external sources, such as licenced/purchased ebooks from publishers. This section of the course also contains the 'Send Marks to SITS' tool.

Question Banks Visible to staff only. Staff can use this tool to import question banks for (re)use in their courses.
Table: Additional information about the tools available in all Ultra courses (Course Tools menu items)
Course Tools menu items Further information
Course Content This area contains the course content and should follow the design standards set out in Table: Minimum standards and guidance for NILE module-level Ultra courses above.
Calendar Staff and students can access the Ultra course calendar. Items in the Ultra course which have dates, such as an assessment due date, will be shown in the Calendar. (Note that the Ultra course calendar is not linked to the UON timetabling system.)
Announcements Staff can use this tool to send announcements to all students enrolled on the course. Students will receive the announcements via email. Students will see announcements in the Activity Stream and will also see any new announcements in a pop-up window when they access the course. Staff and students can view previous announcements via this tool.
Discussions Staff and students can quickly view and access all course discussions.
Gradebook Staff use the Gradebook to view and mark student assessments. Students can view and submit assignments via Gradebook, as well as via the assignment submission points set up by staff in the ‘Assessment and submission’ area in Course Content (see Table: Minimum standards and guidance for NILE module-level Ultra courses). Students can view grades and feedback within Gradebook, and via the ‘Grades’ tool in the main NILE navigation menu. 
Messages Whereas the Announcements tool can only be used to contact all students on the course, staff can use the Messages tool to contact individual students, or groups of students. Students will see the message in the Messages tool in the main NILE navigation menu, and staff can choose to also send the message via email too.
When messaging multiple students, please check the following guidance to ensure that personal information is not disclosed via use of this tool: Can I send emails or messages to individual and multiple students from my Ultra course?
Analytics Visible to staff only. Staff can use the information available in the analytics tab to view details about student activity, engagement, and progress in the NILE course.
Groups Staff can use this tool to create and manage groups in Ultra courses. Students can view the groups of which they are a member.
Student Preview

Visible to staff only. Staff can use this tool to see how their course will look and function to students.

Recommended
Use of Student Preview to check through courses is highly recommended, especially where course content has been set up with complex release conditions.

Section C: Standards and expectations for Ultra courses

• Minimum standards for layout and format in all NILE courses

Table: Minimum standards for layout and format in all NILE courses
Standards What it means
Consistent colour scheme and layout Required
Readability of the course and the overall design and accessibility (see below) must be considered.
Content accessible to a range of devices Required
Standard accessible formats must be used, such as PDF or Word for text-based documents, PowerPoint for presentations, JPG for photos, PNG for graphics, and Kaltura for audio and video clips. Avoid formats that require specialist software or plug-ins, unless they are required for the subject of study.
Content accessible for all students

Required
Materials must be created with accessibility in mind. For example, Word documents must be formatted using styles and headers to ensure compatibility with screen readers and easy conversion to PDF. Tutors must ensure that all content being used is accessible in all countries where students are based.

Staff should use the Ally report tool in their sites to identify any content which is not accessible and then resolve this prior to release to students.


• Active Blended Learning (ABL) expectations for NILE courses

Table: ABL expectations for all NILE courses
Expectations What it means
ABL  Required
Students should be provided with a range of active learning opportunities not only in class, but on all module-level NILE courses. Active learning opportunities require that students are expected to do more than accessing information. Activities for use in and outside the classroom, should provide learners with a suitable scaffold, i.e., an opportunity to make sense of the content they engage with. The tasks can be either individual or group based. NILE should not be used as a content repository. Critically, each module should be taught as a single, blended unit, and not as two separate tiers (face-to-face on the one hand and online on the other).
Staff visibility  Required
Within ABL, some of the contact time will take place outside the regular teaching slots, typically on an asynchronous basis (i.e., not in real time). Academic staff must be active, visible and engaged throughout. This means participating actively in discussion forums, commenting on blog posts, making regular announcements about how the class is progressing, and in general, taking an active role in the formation of a community of learning.
Synchronous and asynchronous technologies Required
While a proportion of the teaching and some of the NILE-based learning activities will take place asynchronously (through activities that make use of tools such as discussions, journals and blogs to allow learner flexibility), consideration as to the use of synchronous (real-time) sessions is recommended. Blackboard Collaborate is the UON-supported tool to enable staff and students to engage remotely in real-time sessions.

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