Ongoing issues
Resolved issues
Description of the issue: Depite following the grades transfer instructions correctly, one or more grades are missing. On investigation the missing grades belong to students who have transferred courses.
Status: Ongoing
Notes: While NILE sends the grades for all students to SITS, SITS is unable to process the grades for students who have transferred courses. To determine whether a student has transferred between courses, access the SRS Staff Portal, look up the student and select 'Status History'. Under the status history will be shown the student's course enrolment history. If, under 'Course join code' the student's most recent join code ends /2, /3, etc., then they are classed as a transfer student. If their 'Course join code' ends /1 then they are not a transfer student.
Interim resolution/workaround: The only resolution at the current time is to email the missing grades for transfer students to the Student Records Team.
Description of the issue: Depite following the grades transfer instructions correctly, one or more grades are missing. On investigation the missing grades all belong to students whose enrolments onto the main (i.e., parent) NILE course come from a child course merge. E.g., the main/parent NILE course is PHI1001-SUN-2425-S1 and students with missing grades are enrolled on PHI1001-AUN-2425-S1, which is merged into PHI1001-SUN-2425-S1.
Status: Ongoing
Notes: This issue is will be resolved for the 25/26 academic year via alterations to the curriculum system, making NILE course merges unnecessary.
Interim resolution/workaround: For the current 24/25 academic year, missing grades for students enrolled via child course merges will need to be emailed to the Student Records Team.
Description of the issue: When sending grades from NILE to SITS for large cohorts, NILE does not send all the grades to SITS.
Status: Resolved
Notes: This problem was resolved at 14:00 on 19 December 2024. Any grades sent after this time should be sent correctly, regardless of the cohort size.
Advice for staff who were affected by this issue: If grades are missing for an assessment that was sent from NILE to SITS before 14:00 on 19 December 2024, it is recommeded to resend the grades. This will not affect any grades already in SITS, but will simply add in the missing grades.
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