Transferring grades: known issues

Contents

Ongoing issues

• Grades missing for students who have transferred courses

Resolved issues

• Problems sending grades for large cohorts

Ongoing issues

Grades missing for students who have transferred courses

Description of the issue: Depite following the grades transfer instructions correctly, one or more grades that were sent from NILE are missing in SITS. On investigation the missing grades belong to students who have transferred courses.

Status: Ongoing

Notes: While NILE sends the grades for all students to SITS, SITS is currently unable to process the grades for students who have transferred courses. To determine whether a student has transferred between courses, access the SRS Staff Portal and look up the student. At the top of the 'Basic Student Course Details' section of the page you can see the student's 'Course join code'. If their Course join code ends /2, /3, etc., then they are classed as a transfer student. If their 'Course join code' ends /1 then they are not a transfer student.

Interim resolution/workaround: Where this is happening, please contact your Student Records Team for advice.

Resolved issues

Problems sending grades for large cohorts

Description of the issue: When sending grades from NILE to SITS for large cohorts, NILE does not send all the grades to SITS.

Status: Resolved

Notes: This problem was resolved at 14:00 on 19 December 2024. Any grades sent after this time should be sent correctly, regardless of the cohort size.

Advice for staff who were affected by this issue: If grades are missing for an assessment that was sent from NILE to SITS before 14:00 on 19 December 2024, it is recommeded to resend the grades. This will not affect any grades already in SITS, but will simply add in the missing grades.