Logging in to NILE

You can log in to NILE using a laptop/desktop computer, via a smartphone browser, or the Blackboard iOS/Android app. To get the best experience from NILE, please make sure that you are using an up-to-date version of a supported browser, or an up-to-date version of the Blackboard app.

The following browsers are supported for laptop/desktops and smartphones:

• Google Chrome - most recent stable version and two preceding versions.
• Mozilla Firefox - most recent stable version and two preceding versions.
• Apple Safari for MacOS and iOS - two most recent major versions.
• Microsoft Edge - most recent stable version and two preceding versions

The Blackboard Learn app is available for Apple and Android devices:

• Download the Blackboard app on your Apple device
• Download the Blackboard app on your Android device

For more information about installing and updating browsers, and about the inbuilt accessibility features available in the different browsers, please see our FAQ:

• Which browser or app should I use to access NILE?

Where to log in to NILE

You can find and access NILE by typing nile.northampton.ac.uk into your browser's URL bar and pressing the return key on your keyboard.

Or, select the following link to go straight to NILE: nile.northampton.ac.uk

You will then see the following screen. Select the 'Staff/Student Login' button.

At the following screen enter your username (your UON student ID number) and password and select 'Sign In' to login to NILE.

Your LoginID

Your LoginID is your eight digit UON student number, e.g., 20189651

If you do not know what your UON student number is, please contact the Student Information Desk.

Your Password

If you have set up your University account, your password will have been issued to you. If you don't have a password because you have not yet set up your University account, please see the following guide:

• IT Support - Setting up your University account

If you don't know what your password is, or are having password problems, please contact IT Services:

• If you are in the UK, you can contact IT Services in person at the Student Information Desk on the ground floor of the Learning Hub at Waterside Campus, or by calling them on 01604 893333
• If you are outside the UK, please contact IT Services by emailing Int_ITSupport@northampton.ac.uk

Multi-Factor Authentication (MFA)

In order to provide a secure learning environment, you will be required to use multi-factor authentication (MFA) when accessing many of the University of Northampton's online services.

You can find out more about MFA, what it is, how it works, and how to set it up at: https://askus.northampton.ac.uk/search/?t=0&q=mfa

If you have any problems with MFA, please contact IT Services:

• If you are in the UK, you can contact IT Services in person at the Student Information Desk on the ground floor of the Learning Hub at Waterside Campus, or by calling them on 01604 893333
• If you are outside the UK, please contact IT Services by emailing Int_ITSupport@northampton.ac.uk

What to do if you are unable to access NILE

If you experience problems logging into NILE and you are in the UK, please contact IT Services either in person at the Student Information Desk on the ground floor of the Learning Hub at Waterside Campus, or by calling them on 01604 893333

If you have problems logging into NILE and you are outside the UK, please contact IT Services by emailing Int_ITSupport@northampton.ac.uk

If you receive any error messages when logging in to NILE, including either of the following messages, please contact IT Services for assistance.