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Setting up and Recording Online Interviews

A guide for researchers

Setting up and Recording Online Interviews

Recording online interviews

This guide explains how staff, students, and researchers can set up and record online research interviews and focus groups in compliance with the UK GDPR and Data Protection Act (2018) and with University policy. This guidance only concerns the making of video and/or audio recordings in Teams of online interviews and focus groups where the recording is needed temporarily in order to create an anonymised transcript, after which the recordings will be permanently deleted. This guidance does not apply to recordings which are intended for permanent or long-term storage.

Providing that you have approval to conduct research from your faculty or departmental ethics committee and have an approved data management plan, following the processes set out in this guide is all you need to do in order to record and transcribe your online interviews in a safe and secure way.

Please note that the use of Teams to conduct and record online interviews is only allowed when used in the way specified in this guide.

Technical requirements for you and your interviewee

The processes outlined in this guide do not require you to download and install any software onto your computer. In order to conduct and record research interviews online, you and your interviewee will need:

  • A computer with a up to date web browser (preferably Google Chrome);
  • A reliable internet connection;
  • A quiet space in which to conduct the interview;
  • A headset or computer with a built-in microphone and speakers, and, optionally, a webcam.

Google Chrome

While most process can be carried out using any up to date browser, we recommend using the Chrome browser, as all steps have been tested and verified using this browser. If you encounter problems and are not using Chrome, please try again using Chrome. If you do not have Chrome installed, or if it needs updating, please see the links below.