You said, we did: Home

You can book a personal tutorial with an Academic Librarian, Learning Development tutor or a Language Development Centre tutor. They are all available for online and in person tutorials.

We have an online Chat service, where you can chat with librarian at night, weekends and bank holidays. During the day, you can chat directly with LLS staff. Look out for the speech bubble at the bottom of all LLS web pages.

Library staff are available 8.30am to 6pm at the 2nd floor library enquiry desk or on 01604 893089

Inter-Library loans are completely free for UON staff and students...

We have an online form for giving us anonymous feedback. If you'd like to give us your name and email, we will get back to you directly with what we can do to work on your suggestion

A massive 80% of library resources are online, so you can study anywhere, anyhow

80% of library resources online is not enough. We want you to be able to access them however you need and so we offer, whenever we can, to make any document, web page or correspondence in whatever format helps you the most. Please just email us at libraryhelp@northampton.ac.uk to let us know.

We have an online introduction to LLS called Induction Investigation to help you find out about all that we have to offer

You said: that NILE could be improved

We are: rolling out the new, improved, Ultra interface

 

You said: online learning was sometimes too passive

We have: now added some new interactive tools to NILE

 

You said: you wanted more e-books

We have: invested heavily in online copies and are 'e-first' wherever possible. This means that if we have the option to buy an e-version of a book we will, and make it as accessible to you as we can

 

You said: NILE can be confusing

We have: created a new, simpler front page and new self-help options

 

You said: loan laptops are not reliable

We have: replaced all the laptops that are available for students to borrow

 

You said: you wanted flexibility in accessing support from Learning Development and Academic Librarians

We have: offered bespoke support and advice and online tutorials. You can meet with a Learning Development Tutor or an Academic Librarian on campus or online, for a quick drop-in or an extended personalised tutorial

 

You said: you wanted microwaves for student use

We have: installed them at points across the campus

 

You said: you wanted improved WiFi

We have: extended and improved WiFi across the campus including the Halls and introduced a dedicated gaming network

 

You said: the security gates were too loud

We have: turned the alarms down

 

You said: you wanted bookable group study rooms

We have: enabled booking of rooms in the Learning Hub via the Student Portal. More information is available about how to book a room.

 

You said: you wanted to park at Waterside at the weekend

We have: introduced student parking in Car Park 1 at the weekends 

 

You said: you wanted more video content on the Skills Hub

We have: reviewed and enhanced all of our video content on the Skills Hub 

 

You said: many of the links on NELSON were broken or don’t take you to the full text

We aim: to fix every broken link quickly or link to the full text, but sometimes we don’t know of the problem. Please always report broken links as soon as you come across them. You can do this by clicking on the red report button that appears when you try to open a broken one.