You said: you wanted flexibility in accessing support from Learning Development and Academic Librarians
We have: offered bespoke support and advice, online tutorials via Collaborate and drop ins at St George’s Avenue
You said: you wanted microwaves for student use
We have: installed them at points across the campus
You said: you wanted improved WiFi
We have: extended and improved WiFi across the campus including the Halls and introduced a dedicated gaming network
You said: the security gates were too loud
We have: turned the alarms down
You said: you wanted bookable group study rooms
We have: enabled booking of rooms in the Learning Hub via the Student Portal. More information.
You said: you wanted cheaper foods in the catering outlets
We have: introduced a revised, cheaper menu in the Waterside Bar and Restaurant
You said: you wanted to park at Waterside at the weekend
We have: introduced student parking in Car Park 1 at the weekends
You said: you wanted extended opening hours
We have: opened the Creative Hub until 12.00. The Learning Hub is already open 24/7 365 days a year
You said: you wanted more video content on the Skills Hub
We have: reviewed and enhanced all of our video content- see the Skills Hub
You said: you wanted more e-books
We will: always buy an online version of every item on an online reading list as long as it is available in an accessible and appropriate format
You said: you still value print
We aim: to provide a balanced collection and will always buy print where print is the most appropriate medium
You said: many of the links on NELSON were broken or don’t take you to the full text
We aim: to fix every broken link quickly or link to the full text, but sometimes we don’t know of the problem. Please always report broken links as soon as you come across them. You can do this by clicking on the red report button that appears when you try to open a broken one
You said: sometimes the books that you need are not in the library
We aim: to provide every book that you need so please do tell us if something is missing from the collection by using the 'Suggest A Purchase' button or emailing us at libraryhelp@northampton.ac.uk
Send your comments to libraryfeedback@northampton.ac.uk