Collaborate recordings are available for one year after the date of the recording, after which time they are deleted from NILE. Collaborate recordings which are needed for longer than a year will need to be downloaded from Collaborate and uploaded to Kaltura.
If you require assistance with NILE, please contact LearnTech Support using the NILE Enquiry Form
If you require assistance with PebblePad, please contact PebblePad Support using the PebblePad Contact Form