I'm having trouble accessing NELSON

There are lots of ways you can contact us, any time of the day or night:

• email at libraryhelp@northampton.ac.uk
• our Chat service by clicking on the blue speech bubble at the bottom right of every page
• speaking with a member of library staff at the enquiry desk, located on the second floor of the Learning Hub during staffed hours
• ask us a question using our 'Submit a Question' form
• call us on 01604 89 3089 

Please be ready with details and screenshots of the error you are having. It's also really helpful for us if you include your name as it appears in your student card and your student number too. Our friendly team will be really happy to help you!