Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

I'm having trouble accessing NELSON

A guide to help you through access problems with NELSON (Northampton Electronic Library Search ONline)

Once you can log in to your account on the University user portal then the next thing to do is open up a new tab and go to the University home page and click on the Student Hub link on the top right of the screen. You will need to use your University login at this point again. Please do not use any saved bookmarks to go straight to the Student Hub, go to the University home page and go from there. If this works, we can be assured that your password is okay. Keep the Student Hub open as you will be using it again shortly.